Got questions? We've compiled a list of the most common queries about our lottery ticket services in Australia. If you can’t find what you’re looking for, feel free to contact our support team.
We act as a secure online portal for purchasing official lottery tickets on your behalf. Once you select a draw and buy your ticket, a local agent purchases the entry and uploads a scanned copy to your account.
No, we are an independent third-party ticket purchasing service. All tickets are bought from authorised lottery retailers in the respective countries.
Our platform is operated by a licensed company with years of experience in the global lottery industry, offering services tailored to Australian users.
Anyone aged 18 or older residing in Australia can legally use our service to participate in official draws abroad.
No commission is taken on prize winnings. You receive 100% of your winnings directly to your account.
We charge a small service fee included in the ticket price, which covers handling, purchasing, and securely storing your ticket.
All prizes are either transferred directly to your account or, in the case of large jackpots, our team will assist you in claiming them in person in compliance with legal procedures.
Yes, our support team is happy to assist with refund requests on a case-by-case basis where applicable under Australian consumer law.
Absolutely. Our service is available for residents in Australia who meet the age requirement of 18+.
Yes, we use encryption and secure payment gateways to ensure your data is always protected. Your privacy and security are a top priority.
You gain access to more international draws, convenience of digital entries, automatic win notifications, and secured prize payouts — all without leaving home.
Yes, we offer free jackpot and result notifications, access to past draw archives, and the ability to store your tickets securely online.
We offer discounts through subscription plans and bundles, where you can save on every 7th ticket or combine entries for greater value.
Yes. We comply with all relevant Australian regulations and operate with full transparency. We’re here to ensure a secure and reliable experience for all adult users.